New York Hospital Delayed Investigating 33 Complaints against a Doctor

New York Hospital Delayed Investigating 33 Complaints against a Doctor

HR Perspective

Each complaint should be investigated and, if substantiated, corrective action taken regardless of the position of either party

A New York community hospital delayed investigating one of its doctors for months, according to federal regulators. The doctor was accused of sexually harassing employees and providing questionable medical care. The hospital put “patients at risk for harm” by not promptly and thoroughly investigating 33 complaints against the doctor, according to the inspection report. When the hospital finally determined the complaints were true, it failed to take corrective action. A Health Department inspection in August found the doctor harassed employees, used profanity, and misbehaved in front of patients for at least nine months before the hospital intervened